A website checklist for community associations
Prepare clear information about shared facilities, documents, contact routes and publication responsibilities.
Describe what you manage
List your shared facilities: roads, garages, green spaces or other assets. Use the association’s actual responsibilities rather than generic website headings. Separate public information from material that belongs in internal member channels.
Organise member information
Collect recurring questions, approved meeting information and public documents. Make document names understandable and record their dates. Confirm that downloads work and that the published information is current.
Clarify contact responsibilities
Identify the board’s contact route and any relevant maintenance contacts. Publish professional or association contact details only with an appropriate basis. Make it clear which route residents should use for each kind of question.
Plan updates and costs
Appoint someone to gather and approve material. Agree the domain, hosting, access, update process and handover. Compare the project price and recurring costs separately and make special features explicit.
Check before launch
Test the site on a phone, open each document and follow each contact link. Verify the agreed form delivery, content approval and handover. Keep a list of issues and approve the website when the agreed requirements have been met.
Turn the brief into a useful website
Use the board’s website overview to compare resident and property information with shared facilities and member information.