A website brief for housing and community associations
A free working template for pages, documents, responsibilities and delivery requirements.
Give every provider the same scope
A shared brief helps the board decide what the website should include and compare proposals fairly. This is a working document, not a contract. Start with essential requirements, add preferences separately and ask providers to explain any differences from the brief.
Separate public and private information
List what anyone may read and what belongs behind login or in a separate system. A public information site is different from a member portal. Booking, payments and access permissions need to be specified separately if required.
Appoint a content owner
Agree who supplies approved copy, photographs and documents, who signs off the website and who requests updates after launch. Ask what instructions, accounts and access will be handed over.
Compare the full cost
Request the project price and ongoing costs separately. Check what support includes, what extra work costs and how the association can change provider later.
Agree how the delivery will be tested
Test documents, contact forms, mobile layouts and any agreed permissions before approval. Confirm the accounts and handover material. Resolve unclear parts of the proposal before ordering.
Fill in the board’s website brief
These fields are not sent to Webtavo and are not saved when you leave the page. Download the text when you are ready. Do not include sensitive personal information.
Who coordinates the website for the board?
What should residents, members and property professionals find?
List the pages and the information each needs.
What may be public? What needs a separate internal system or login?
Distinguish essential requirements from preferences.
Who provides, approves and updates content?
When is the website needed and who tests and approves it?
Specify ownership, administration, backups and provider changes.
Request project price, recurring costs and extra-work prices separately.
Turn the brief into a useful website
Use the board’s website overview to compare resident and property information with shared facilities and member information.